1. Introduction
Welcome to SFS’s e-commerce website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

2. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Identification Information: Name, email address, phone number, shipping address, and billing information. This information is essential for processing orders, managing your account, and providing customer support.
Account Information: Username, password, and other information necessary to register for and access our services. We collect this information to create and manage your account, ensuring secure access and personalized service.
Transaction Information: Details about purchases you make through our website including product details, purchase date, and payment information. This helps us process transactions and provide accurate order history and customer service.
Technical Information: IP address, browser type, operating system, and other technical data collected through cookies and other tracking technologies. we use this information to improve website functionality, diagnose issues, and enhance your user experience.
Usage Data: Information about how you interact with our website, such as pages visited, links clicked, and time spent on each page.

3. How We Use Your Information
We use the information we collect for various purposes, including:
Processing Transactions: To process and fulfill your orders, including sending emails to confirm your order status and shipment.
Customer Support: To provide customer support and respond to your inquiries.
Personalization: To personalize your experience on our website and recommend products that may be of interest to you.
Marketing and Promotions: To send you promotional emails, newsletters, and special offers. You can opt out of receiving these communications at any time.
Improvement of Services: To improve our website, products, and services based on the information and feedback we receive from you.
Security and Fraud Prevention: To protect our website and our users from fraud and other illegal activities. We implement security measures to safeguard your information.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to protect your data during transmission and storage.

6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

7. Third-Party Links
Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit.

8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 13, we will delete such information from our records.

9. Your Rights
You have the right to access, correct, or delete your personal information. You can update your account information directly on our website or contact us for assistance. You also have the right to opt out of receiving marketing communications from us at any time

10. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at 00961 (0)1 – 866 230 /240 / 260 Or by email info@sfs.com.lb